Terms and Conditions

Payment terms

All goods will be supplied against a proforma invoice unless a credit account has been opened after acceptance of a bankers reference and two trade references. Payment is to be made within 30 days from the date of the invoice. All goods shall remain the property of Ultimate Incentive untill full payment is received.

Purchase orders

We are not bound by conditions printed/quoted by clients on purchase orders and our conditions will supercede these.


We reserve the right to supply up to 10% more or less product for all printed orders, which will be charged accordingly.


All prices are subject to sight of final artwork to approve suitability.


Artwork to be supplied by customer, otherwise charged at cost. All jobs will require a customer’s signature of approval before the job goes to print. We cannot be held responsible for any errors once we have obtained the customers approval.


Charged at cost unless otherwise agreed


Every effort will be made to deliver the goods by the date requested, but no liability is accepted for delays caused by situations beyond our control, such as courier errors, strike action etc. The goods will remain payable in full.


All shortages, damage or non receipt of goods must be notified to us within 5 days of receipt of goods or invoice.


Ultimate Incentive shall not be liable for claims for loss of business, or contra-charges for any loss to the customer arising from third party errors in manufacturing or delivery.

Patent Rights

If the manufacturer uses or sells the goods supplied in such manner as to infringe any patent rights the company shall not be responsible for such infringement and the purchaser agrees to indemnify the company from and against all liability arising there from.


Will be charged at cost, items under the value of £5.00 are non returnable. Returned items will be credited but the delivery charge will apply.


If the buyer cancels all or part of an order the buyer shall be invoiced for all the costs incurred by or on behalf of Ultimate Incentive Ltd dealing with the cancelled order


All list prices are based excluding VAT. VAT will be charged at the standard rate ruling.

Rush Orders

Any rush orders supplied without samples and/or proofs will be deemed the responsibility of the client. An express charge will apply where necessary.